Picking step by step

scan location → scan EAN → … → location empty → next location → … → drop items at sorting

1. Scan a picking location. The terminal shows what to pick from it.
2. Scan the product EAN. The item moves from the shelf to you — the system records this as a warehouse movement, not just as ticking an item off a list.
3. Repeat until the location is empty. Only then does the terminal show the next location.
4. Go to sorting and drop off the items. Everything you are carrying is removed from you at once.

An item is completed on scan, not on drop-off

This is the most important difference from what you might expect. A unit is counted as picked when it is scanned at the shelf — dropping it off at sorting does not change the picking item’s status; it only moves the goods further along.

In practice: if you scanned the item and then put it back on the shelf, the system does not know that. The scan declares that you have it with you.

Why the next location is not shown

Because the current one is not empty yet. As long as anything remains to be picked at the location, the terminal shows that content and does not offer a route onward — deliberately, so you do not leave an unfinished shelf behind and have to return to it a second time.

The route appears only after the location has been cleared, and is ordered by the location’s position in the warehouse, not by the orders.

Why it sometimes sends you to a farther shelf

If your warehouse uses the Full batch mode, shelf selection is first determined by the zone (picking scenario) and only then, within that zone, by batch age — the system sends you for the batch that should leave first, even if the same item from a newer delivery is on a closer shelf. The zone rule takes precedence: a “last chance” shelf will not beat an ordinary one, even if it holds an older batch.

Two things to know:

• The alternatives list under “change location” does not account for this — it shows shelves in order of physical position. If the terminal sent you farther away but the alternatives show a closer shelf, the terminal is not mistaken; it knows about the batch, while that list does not.
• Once an item has been assigned to a shelf, it does not move, even if an older batch later arrives somewhere else.

A company that does not track batches has exactly the old order — physical position and shelf code.

The terminal tells you which batch you picked

After scanning an EAN, a batch badge appears under the row (a number or P-… and dates). An expired batch is red, says Past due, and the terminal plays a spoken warning — but nothing is blocked: the unit has already been counted. If you see red, report it to a manager instead of continuing to pack without asking.

There are no batch badges when picking to a cart — that batch route does not report them.

Pick several units at once

Bulk picking is enabled by default, with a threshold of 5 units (a queue can have its own threshold). Instead of scanning the same code eight times, enter the quantity once — the system takes successive units from that location until it reaches the requested number.

The quantity dialog opens from the scan itself. Scan the EAN of an item at or above the threshold; instead of counting one unit, the terminal asks HOW MANY. It works the same way as packing — it uses the same keypad. You can also open the dialog manually with the N× button on the row.

A few things to know:

• The initial number is the item’s entire remaining requirement, including the unit already in your hand. What you see on screen is the quantity after confirmation — you do not need to add anything.
• A scanned unit is never lost. Confirming includes it in the entered quantity. Cancelling records it as one unit. Scanning the next code records the previous one first.
• The scanner works while the dialog is open. The same EAN records the unit and opens the dialog one row lower; a different EAN records it and moves the dialog to that item.
• The dialog does not appear below two units — asking a question whose only answer is “1” would only get in the way.
• The dialog will not open while the terminal is waiting for a specific sublocation scan. Scan what it asks for first.

Changing location is always allowed

You can go to any location — picking, sorting, packing, whatever. Changing location by itself does not change anything in the queue, so it cannot break anything.