E-commerce returns management Know what came back and what to do next

You scan the return parcel and see its order right away. The warehouse worker grades each product, and goods in good condition go back on the shelf and into the stock in your sales channels.

Orders

Intake and assessment

Automation

Rules

Returns

Keep returns in view, from parcel to decision

Scan the parcel, check the products and record whether they return to sale or need review. Customer service sees the same status, without asking the warehouse about every return.

In this film

The video shows sample data. Feature availability is confirmed in the offer. Sync timings depend on provider APIs and limits, and AI results require user verification.

return events for rules: 7
return actions in rules: 6
scan matches the parcel to its order: 1

What you can do in NOXTI

Parcel scan

The parcel is matched to its order by a scan.

Bulk parcels

Marketplace returns settled item by item.

In the order history

The return shows on the order timeline.

Author and reason

Every stock move has an author and a reason.

Implementation scope

Implementation is quoted separately once the scope is agreed. The offer specifies account and integration setup, data migration, training and support at launch. We adapt the schedule to your process.