Single-line and multi-line orders

Every order in a queue is classified as single-line or multi-line.

That explains the common surprise: an order with one product in two units is multi-line. The same applies to an order containing a single bundle — it is split into components, so it is not one unit.

Step by step

Check a specific order’s type in a queue

1. Open a WMS queue and go to its details.
2. Stay on the Products tab — tab names (Products, Orders, Workers, Settings) are in English and remain so in the Polish interface.
3. Find the row using the number in Order ID.
4. Read the Type column. It shows a green Single or blue Multi badge — capitalized in English, although the database stores SINGLE / MULTI.
5. If an additional orange Bundle badge appears below it, the item is a bundle. A bundle automatically makes the order Multi, even if there is just one bundle.

Filter all orders of one type

1. Open the Orders by stage report — Dashboard → Reports → Warehouse menu.
2. Find the Type dropdown in the filter bar.
3. Select SINGLE or MULTI. It is set to All by default, showing both.
4. In the table, each order’s type appears as a SINGLE or MULTI badge — here it is uppercase, unlike the queue list.

The interface does not use the Polish words for single-line and multi-line — screens show only Single / Multi or SINGLE / MULTI.

Determined once

The type is calculated when the queue is synchronized and stored. It is not recalculated continuously — changing the order contents after it enters a queue does not reclassify it automatically.

Why it matters

The classification carries through the process: among other things, it determines whether orders can travel together in one container and what the packing screen looks like. Single-line orders go into baskets; multi-line orders go onto sorting shelves.